Your AI assistant keeps PT bookings and payments organized.
While you are in session, patients book from your page, reschedule, and ask how to pay. Your assistant confirms by WhatsApp when they use it and requests deposits.
Wawnia only handles scheduling, clients, confirmations, and payments. It does not ask for or store health data.
Motion PT Clinic
Assistant · online
Hi, do you have an open slot for a session tomorrow afternoon?
7:18 AM
Hi, this is the assistant for Motion PT Clinic. We have 3:00 PM and 5:30 PM tomorrow. The session is $120 USD and we hold the slot with a $30 USD deposit.
7:18 AM
5:30 works
7:19 AM
Session on hold
Deposit pendingTomorrow · 5:30 PM · Physical therapy
Send your payment screenshot with REF W-7714.
Payments to review
Maya Collins · Session on hold
Zelle · REF W-7714
$30
The hard part isn't treatment. It's schedule control.
When one appointment falls apart late, your whole day can get messy.
Messages scattered across the day
One patient confirms, another asks to move, another sends a voice note. Without one source of truth, schedules drift.
No-shows hurt twice
You lose revenue and you lose a slot another patient could have used.
Payment checks after hours
You end the day reviewing screenshots one by one instead of closing on time.
How it works in your clinic
Set your services, providers, and hours once. Your assistant keeps bookings moving.
- 01
Patients request a session
From your booking page or WhatsApp, by text or voice message.
- 02
Your assistant books and requests a deposit
It offers open slots, confirms session type, and sends the amount and payment method.
- 03
You confirm payment and treat
Your assistant checks the screenshot, you approve, and your day stays organized.
What physical therapy teams need
Built for clinics where smooth operations matter as much as patient outcomes.
Session templates by length
Set evaluation, treatment, and follow-up with different durations, plus setup time between sessions.
Deposit rules by service
Choose which services require a deposit and how it applies to the final balance.
Automatic reminders
Patients receive confirmation and reminder messages before the appointment.
Reschedule flow with history
Every change is tracked, so your team always knows what moved and when.
Multiple providers and locations
Run one or many locations, each with provider-specific availability.
Get paid your way
Zelle, Venmo, Cash App, cash, or your own payment link. Money goes straight to your account.
Operational notes only
Track scheduling notes only (late arrival, moved slot).
Waitlist for last-minute openings
When a slot opens up, your assistant can notify patients waiting for that time.
For physical therapy and rehab operations
- Physical therapy clinics
- Sports rehab centers
- Post-operative rehab teams
- Independent PT practices
- Multi-location therapy providers
From the blog: practical PT operations
Simple guides to confirm appointments, reduce no-shows, and collect payments on time.
- collect payments for physical therapy sessions
How to collect physical therapy session payments with less friction
Clear payment rules improve trust and reduce back-office effort.
Read article - physical therapy clinic scheduling
How to run physical therapy clinic scheduling with less daily chaos
Your team needs a repeatable operating rhythm, not constant improvisation.
Read article - physical therapy appointment confirmations on WhatsApp
WhatsApp appointment confirmations for physical therapy clinics
Consistency in confirmations lowers stress for front desk teams.
Read article
Be one of the first PT clinics on Wawnia.
We're rolling out in stages. Leave your details and we'll reach out when your clinic can join.
Questions from clinic owners
Do patients need to download an app?
No. They can message on WhatsApp or use your booking page from any phone.
Can I require a deposit?
Yes. Set it by service, and apply it to the final session total.
Does Wawnia store patient health data?
No. Wawnia only handles scheduling, clients, confirmations, and payments. It does not ask for or store health data.
Can I use it with multiple providers?
Yes. Each provider has their own schedule, and your team gets one operations view.
Which payment methods can I use?
The methods you already use: Zelle, Venmo, Cash App, cash, or your own payment link.
How much does it cost?
There's a free plan with every feature. Paid plans grow with your users and bookings.